Technical support, how can I help you?
Published: Friday 2005-05-20.
My brother called and wanted help installing Linux on his computer. Since I had read several positive opinions on Ubuntu, which also is based on Debian that I am a member of, I recommended that he should try it out.
Guiding someone through the installation of a Linux version I haven’t tried myself, over the telephone, was an interesting experience, but it seems that the installation was successful, hopefully everything will work out fine. Nice to be able to attract more people to the right path, just too bad that what was needed to provoke it was a crashed Windows installation...
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